Q: what is the final purchase price components of ?

A: The final price includes the : Product unit price+Shipping fee+ Insurance.




Q: What is your transport expense standard for shoes ?

A:
1, For the first pair,the freight is 24 USD or 17.50 EUR , from the second pair, the freight is 14 USD or 10.50 EUR per pair. It is for The United States, Australia, Canada, Cambodia, New Zealand, Japan, Korea, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand.

2, For the first pair,the freight is 26 USD or 19.50 EUR , from the second pair, the freight is 14 USD or 10.50 EUR per pair. It is for Ireland, Austria, Papua New Guinea, Denmark, Germany, France, Finland, Luxembourg, Norway, Sweden, Switzerland, Spain, Greece, United Kingdom, Kingdom of belgium.

3, For the first pair,the freight is 36 USD or 27 EUR, from the second pair, the freight is 20 USD or 15 EUR per pair. It is for Argentina, Brazil, Colombia, Cuba, Czech Republic , Guyana, Italy, India,Israel, Mexico, Netherlands, Panama, Peru, Turkey.

4, Attention for Portugal Customers:
In order for Customs clearance, if your order is 1 pair or 2 pairs, the freight is 26 USD or 19.50 EUR for each pair by EMS (2 pairs will be sent to you in 2 packages). And if your order is more than 3 pairs, for the first pair, the freight is 36 USD or 27 EUR, from the second pair, the freight is 20 USD or 15 EUR per pair by TNT.

The orders to other countries will be charged according to the actual cost.

Attention:
The price doesn’t include the box price. If you want a box ,the unit pric is 4 USD or 3 EUR



Q: How much is the insurance for The products ordered from home-shoes.com?

A: The Insurance of all the products is USD 4 or EUR 3;



Q: Why should I choose the sales that serve for me?

If you choose the sales , she will be able to keep long-term record of your orders, and lay foundation for your upgrading to member or discounting. When you order more, please choose the same sales , so that we can show you the total price for all of your order.



Q:If I am a wholesaler, what discount will I get?

A:Honest seller, Wholesale Nike shoes, Air jordans shoes, Puma shoes, Prada shoes, Retro jordan with cheap discount. If with any other quesiton,feel free to contact us at
home-shoes@hotmail.com .




Q:Why can't I get the discount when paying the shoes with paypal?

A: We have lots of partners all over the world, and the shoes should be sent to many country with a large quantity. So we need a large number of cash. If some one paid the shoes with paypal, I can not get the cash from bank until 60 days later. This will cause difficulties with the cash turnover. Therefore we do not advocate using PAYPAL to pay for the shoes when wholesale.
Of cause you can pay for the shoes with paypal, but you can not get the discount.



Q: Which currency do you accept?

A: We accept USD, EUR, GBP, CAD, JPY, NZD, NOK, CHF, SEK, AUD, SGD, DKK.
After your order,we always show the price with USD or EUR .If you want to pay for the shoes with other currency,you can land www.xe.com to conversion to pay.

Q: How do I contact Customer Services?

A: Customers may contact our customer services by email at home-shoes@hotmail.com and/or through our website. A customer support staff will respond to all inquiries within 24 to 48 hours.

Q: What forms of payment do you accept? And Which account is ok for me to send the payment?

A: We accept Bank Transfer , paypal and western union payments.

If you want to pay with paypal,my paypal account is home-shoes@hotmail.com , home-shoes_1@hotmail.com and sssel1@hotmail.com

If you pay for the shoes with paypal, after your payment, please show me the message with your order and size , quantity, your address in detail and Telephone number in your paypal payment.

If you want to pay for the shoes with bank transfer, my account is:
BANK’S NAME: BANK OF CHINA BEIJING PAN JIA YUAN SUB-BRANCH
BANK’S ADD:NO.25 DONG SAN HUAN SOUTH STREET BEIJING CHINA
COUNTRY CODE :100121
SWIFT CODE:BKCHCNBJ110
BENEFICIARY’S NAME: ZHANG JIN
ACCOUNT NO.:4060600-0188-016280-1

And after your payment, please send the message to me, Including:
1, Transfer Country:
2, forename:
3, Surname:
4, Transfer Currency:
5, Amount:
6, Products Item:
7, Size:
8, Address for receiving shoes:
9, Date for payment:
10，Telephone number:
11, Please send me the picture of your payment with bank to me

If you use bank transfer, please pay a little different money from the total price, in order to distinguish between payments, and send me the message of the amount of your payment. Just as, the total price is 44.49 EUR, please pay 44.46 or 44.52 for the shoes.

If you want to pay for the shoes with Western Union, my name is : JIN ZHANG, and my address is 8-1-706, north road of changying, chaoyang, Beijing.
And after your payment, please send the message to me, Including:
1, Transfer Country:
2, forename:
3, Surname:
4, Transfer Currency:
5, Amount:
6, Money Transfer/ Control No.:
7, Products Item:
8, Size:
9, Address for receiving shoes:
10，Telephone number:

Attention:Please send your payment to the designated account, if you do not pay to these account, we will not be responsible for your payment!!!

Q: What are the advantages of buying insurance?

A: If you buy the insurance and your order is lost or damaged during shipping (being detained or sequestrated by either Customs or other EMS is not included), we will send you another pair without charge immediately. However, if you don’t buy the insurance, we are sorry that we will not be responsible for it.

Q: What is the exchange and return policy?

A: Our high-quality service is not only in our consulting service, but also in our after service. Because we believe that reputation is the foundation of a company’s survival and development.

Return policy:

If the tread or vamp is broken or tread-broken, vamp-broken or decolored happened.Please return the following items:

• The shoes with problem

• The receipt of shipping

After receiving above items, we will deposit your total payment and insurance charge into your credit card or bank account.

Attention:Buyer pays for shipping back to Home-Shoes.Com in original condition & packaging. After inspection we will credit your paypal acct in the amount the buyer paid for the shoes less standard shipping & handling fee. (For all free shipping items, a $26 shippig & handling fee ($26 for first 2 pairs and $14 for each additional pairs returned) will be retained to cover shipping charge)

Exchange policy:

If you found the style, size and color was not as you ordered (we will try to avoid these mistakes), please notify us within 14 days.After confirmations, you need to return the following items to us.

• Unused shoes with all the accessories attached.
  The receipt of shipping

After receiving above items, we will send you another pair of shoes as you request immediately

Buyer is responsible for shipping item back to Home-Shoes.Com with a $26 money order (do not send check). The $26 will be used ship the exchanged item back to the buyer. Returns and exchanges back to Home-Shoes.Com must be posted marked within 14 days your request has been approved.

Attention:If there is no problem with the shoes, we won't provide service above.

Q: How long it takes to receive my order after my payment arrives at Home-shoes.com account?

A: It depends on the country you live. Generally it takes 7-10 days (including the time of order processing, applying for Customs and shipping).




Q: Why the shoes in your website with so lower price?

A: First, we want to give you:" lowest price, best service" ,so that we would like to make Long-term cooperation with each partner.
Second, we have a lot of business, so we can get the lowest price from factories

Q: Why the shipping-included price is so low at Home-shoes.com?

A: We offer low price because the shipping cost is lower than others. We have a long-term cooperation with EMS, so we can get a very low discount which is not available for others.




Q: What is your transport expense standard for handbags ?

A: 1, For the first one,the freight is 24 USD or 17.50 EUR , from the second pair, the freight is 14 USD or 10.50 EUR per pair. It is for The United States, Australia, Canada, Cambodia, New Zealand, Japan, Korea, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand.

2, For the first one,the freight is 26 USD or 19.50 EUR , from the second pair, the freight is 14 USD or 10.50 EUR per pair. It is for Ireland, Austria, Portugal, Papua New Guinea, Denmark, Germany, France, Finland, Luxembourg, Norway, Sweden, Switzerland, Spain, Greece, United Kingdom, Kingdom of belgium.

3, For the first one, the freight is 38.00 USD or 28.00 EUR, from the second one, the freight is 22 USD or 16.50 EUR per pair. It is for Argentina, Brazil, Colombia, Cuba, Guyana, Italy, India, Mexico, Netherlands, Panama, Peru.

The orders to other countries will be charged according to the actual cost.